FAQ’S

Hopefully your questions are answered here. If not, you can contact us.

 
 

How do I know how much my dress would cost?

You can book a consultation with us or you can send us an email with photo inspirations of the dress you envision. This way, we can give you an approximate quote of your dress.

What is the typical cost of a Ciel custom wedding dress?

The price ranges from $900-5000+ for a custom dress, with the average at around $1800. The price depends on how simple or how elaborate the dress is, and also the type of material and fabrics used.

Can I bring my bridal party to the appointment?

We understand that it is important to have your bridal team involved in the wedding process. However, we advise that you limit the number of people that you bring to the consultation. Having too many inputs and ideas from others may end up with a dress that is a reflection of what other people want, and not yourself!

What do I need to bring to the consultation appointment?

Just bring yourself and your wedding dress inspirations! The better you know how you want your dress to look like, the more smoothly the consultation will go. We can take your measurements as well, so please bring tight fitted clothing. It is also a good idea to know what type of heels you will be wearing for your big day.

How long will it take for my dress to arrive?

It typically takes 3 to 4 months from the time of production to receiving the dress. It is best to provide us with your wedding date to ensure that we will have your dress ready in time.

Can you make the exact replica of a dress?

We are a custom design wedding dress company that will not make exact replicas of any dress. We can make dresses that are inspired by specific design, but we will not make anything exact to an original.

How do I know how the dress would look like?

We will provide you with personal sketches of the custom dress for you prior to the production. We will not go ahead with making the dress without your approval at the design stage.

Who is responsible for alterations?

Your dress will be custom made to your own measurements. However, the bride should expect some alterations and the client will be responsible for them.

Who is responsible for shipping costs?

We are! We will fully take care of your shipping costs (Canada only).

Will the dress make it in time for the wedding?

We will not proceed with any dress we think that would not be finished prior to the wedding date.

Do you make bridesmaids or mothers dresses?

Unfortunately, we solely focus on creating bridal and evening gowns for the time being.

Where can I see some pictures of past dresses?

We do have a few photos of past dresses we have created on our website gallery and also on our Instagram and Facebook page.

Do you make veils?

Yes, we do! Veils are advised to be ordered at the same time as the custom dress so that we can ensure we use the same lace/bead details on both the dress and veil.

Do you make evening dresses?

Yes we do! Contact us for more information.

I don’t live in Edmonton AB. Can I still make a dress with you?

Contact us and we are more than happy to chat!